Terms of use

About GymGuide

GymGuide compares boutique gym membership prices in Dubai. By using it you agree to these terms. If you do not agree, please do not use GymGuide. How we handle personal data is explained in our privacy policy.

Prices and listings are information, not offers

• Each price shows where it came from and the date it was checked. Gyms change their prices, offers and terms, so a listing can be out of date. Always confirm the price and terms with the gym before you sign up or pay.
• GymGuide is not a gym and does not sell memberships. Any agreement you make is between you and the gym. Unless a listing says it is managed by the gym, the gym has not reviewed it.
• Google ratings are taken from each gym's Google Maps page on the date we checked; the "live" link shows the current rating. Ratings belong to Google and the people who left them.
• If something is wrong, use "Report inaccuracy" on the listing. We check every report before changing a listing.

Gym accounts

• A listing can be claimed only with an email address on the gym's own website domain. By claiming a listing you confirm you are authorised to manage it for the gym.
• You are responsible for what you publish through your account. Keep it accurate and lawful, and do not add content that belongs to someone else. You allow us to publish the listing information you provide on GymGuide and through GymGuide's data for AI assistants.
• We may correct, hold back or remove a listing or an account that is inaccurate, misleading, or used in breach of these terms. Changes you make are shown as made by the gym, with the date.
• Listing a gym and managing its listing is free.
• Featured listings are paid placements (launch partner, AED 49 per month or AED 490 per year; seeLaunch partner subscription). We may also feature a gym free of charge, for example for a trial, and it is marked the same way. Every featured gym is marked "Featured". The Featured row at the top of the home page shows all featured gyms; after you search, the ones that match come first and are marked "Matches your search". In search results, on the map, in AI search and in GymGuide's data for AI assistants, a featured gym appears only if it matches, and then it comes first. In AI search, the AI is also told to include every featured gym that meets all the requirements of your question. Featuring never changes a gym's price, its source or its rating.

Cover images

A gym that has claimed its listing can add one cover image to it, uploaded from its dashboard. The cover is shown on the gym's listing.

• It must be the gym's own photo of its premises or classes, which the gym has the right to publish. Anyone who can be identified in it must have agreed to appear.
• Price lists, logo-only images and text-heavy adverts are not allowed as a cover.
• By uploading a cover, the gym allows GymGuide to show it on the gym's listing.
• A cover is not checked before it appears. We may remove a cover at any time, for example if it breaks these rules.

Launch partner subscription

A gym that has claimed its listing can start a launch partner subscription from its dashboard. While the subscription is paid, the gym's listing is featured, as long as the listing is published. What featuring includes, and the rule that it never changes a gym's price, its source or its rating, is set out under Gym accounts.

• There are two plans, charged by card through Stripe. Monthly: AED 49, charged when you subscribe and then on the same day each month. Yearly: AED 490, charged once a year in advance, when you subscribe and then on the same date each year (two months free compared with the monthly plan). Both plans renew automatically until they are cancelled.
• You can cancel at any time from your dashboard: "Manage subscription" opens Stripe's billing portal. After you cancel, your gym stays featured until the end of the billing period (month or year) you have already paid for (shown as "Paid through" on your dashboard), and the subscription does not renew. We do not refund part of a billing period, except as set out below.
• If a renewal payment fails, Stripe retries it. If the subscription is not paid, featuring ends.
• Stripe emails your invoices and receipts. No VAT is charged on the subscription at present. If we have to charge VAT later, we will email you at least 30 days before it applies, and you can cancel before then.
• If we hold back or remove your listing, or close your account, for a reason other than a breach of these terms, we cancel the subscription and refund the unused part of the current billing period (month or year). If we do so because of a breach of these terms, we cancel the subscription and the current billing period is not refunded.
• We may change the price of either plan or end the launch partner offer. We will email you at least 30 days before your next renewal, and you can cancel before the change applies. If we stop offering featured listings or close GymGuide, we cancel the subscription and refund the unused part of the current billing period (month or year).
• Card details are handled by Stripe and never reach GymGuide. How payment data is handled is explained in ourprivacy policy.

AI search

AI search is optional and runs on your own NanoGPT account and balance; NanoGPT's terms apply to that account. The AI picks and explains matching gyms from GymGuide's published listings. It can misunderstand a question or pick an imperfect match, so check the listing before relying on it. Prices, offerings and ratings on results come from the listings, not from the AI.

GymGuide's data for AI assistants

We offer a free, read-only MCP server and a plain-text summary (llms.txt) so AI assistants can read the published listings. You may use them to answer questions about Dubai gyms, provided you keep each price's source and date and link back to the listing. We may change, limit or stop them at any time.

Acceptable use

• Do not send false reports, impersonate a gym, or try to claim a listing you are not authorised to manage.
• Do not overload, probe or disrupt the service, or get around its security, bot protection or rate limits.
• Do not copy GymGuide's listings in bulk to build a competing directory.

Liability

GymGuide is provided as it is and as available. To the extent the law allows, we make no promise that listings are complete, accurate or current, and we are not liable for decisions made on the basis of a listing, for a gym's prices or services, or for indirect or consequential loss. Nothing in these terms limits liability that cannot be limited by law.

Law and changes

These terms are governed by the laws of the Dubai International Financial Centre, and the DIFC Courts have jurisdiction. We may update these terms; the version and date above show the current terms, and continuing to use GymGuide means you accept them. Questions: privacy@aunova.ae.